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Cancellation Policy

Cancellation/No-Show/Late Arrival Policy 

for Clique Salon Med Spa

Our goal is to provide quality medical spa treatments in a timely manner. In order to do so, we had to implement an appointment/cancellation/no-show/late policy. The policy enables us to better utilize available appointments for our patients in need of medical care.

 

Cancellation/No-Show for a Medical Spa Appointment

We understand that there are times when you must miss an appointment due to emergencies or obligations for work or family. However, when you do not call to cancel an appointment, you may be preventing a waitlisted patient from getting treated. Conversely, the situation may arise where another patient fails to cancel and we are unable to schedule you for a visit, due to a seemingly "full" appointment book. A "no-show" is someone who misses an appointment and doesn’t cancel it in a timely manner. No-shows inconvenience our staff and our busy schedule.

 

How To Cancel Your Appointment

If it is necessary to cancel your scheduled appointment, we require that you call at least 24 hours in advance from the last business day. Appointments are high in demand, and your early cancellation will give another person the possibility to be seen.

 

To cancel an appointment, please call our office 8:00 am through 6:00 pm at (863) 937-8706 to speak with a member of our front desk staff.

 

You may also cancel via email within 24 hours working day notice at info@CliqueMedSpa.com or Racheal@CliqueMedSpa.com 

 

Late Arrival for a Scheduled Appointment

We understand that delays can happen, however, we must try to keep the other patients and practitioners on time. If you are running late, please notify the office as soon as possible.

 

If a patient is 15 minutes past their scheduled appointment time, we may have to reschedule your appointment.

 

The following are charges for appointment cancellations and 

no- shows at our office:

 

Same Day Cancellation Fee: $50.00                                                        No-Show Fee: $75.00

Copyright Clique Salon & Med Spa 2021

Premium Medical Spa in Lakeland, FL

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Monday - Friday: 10am - 6pm

Saturdays: 10am- 4pm
Sunday: Closed

Phone number:

863-937-8706

5315 S Florida Avenue, Unit #1
Lakeland, Florida, 33813

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